Open to opportunities

Yanitzy Lopez

@yanitzylopez

Message

Bilingual customer service professional with strong organizational and communication skills.

United States

Message

What I'm looking for

I seek a customer-facing or administrative role where I can apply bilingual communication, organizational skills, and client-focused service while growing responsibility and contributing to a collaborative team.

I am a bilingual (English/Spanish) customer service and administrative professional with hands-on experience supporting attorneys, managing front-office operations, and delivering excellent client service across retail and service environments.

At Romero & Associates I drafted legal documents, organized client files, and coordinated appointments, demonstrating attention to detail and reliability under deadline pressure. In retail and automotive roles I handled transactions, inventory tasks, and customer communications while supporting team goals.

After a period as a stay-at-home parent, I returned with strengthened multitasking, time-management, and problem-solving abilities, and I bring a positive attitude, adaptability, and a strong work ethic to new administrative or customer-facing opportunities.

Experience

Work history, roles, and key accomplishments

Paralegal

Romero & Associates

Jan 2020 - Jun 2020 (5 months)

Supported attorneys with administrative and client-related tasks, drafted contracts and subpoenas, and organized physical and electronic client files to ensure timely case management and high client satisfaction.

Legal Documentation Client Relations File Management Scheduling Microsoft Office Administrative Support Records Management

Receptionist

Mike Calvert Toyota

Sep 2019 - Jan 2020 (4 months)

Coordinated vehicle repair appointments and customer communications, performed clerical duties including filing and supply management, and processed payments to maintain efficient front-office operations.

Customer Service Appointment Management Payment Processing Clerical Support Inventory Management Microsoft Office

Stay-at-Home Parent

Self Employed

Jan 2013 - Dec 2019 (6 years 11 months)

Managed household scheduling, budgeting, and conflict resolution, strengthening time-management, multitasking, and organizational skills during a multi-year career hiatus.

Time Management Multitasking Budgeting Organization Conflict Resolution Communication

Customer Service Associate

Various Employers

Jan 2010 - Dec 2019 (9 years 11 months)

Delivered customer service and handled financial transactions accurately across retail and market environments, assisted with inventory, and collaborated with teams to support sales and client needs.

Customer Service Cash Handling Point of Sale Team Collaboration Communication