yancy singleton

Led recruitment, onboarding, and structured training for volunteer cohorts and external champions, embedding trauma-informed care and survivor-centered practices. Directed regional engagement workflows and facilitated public orientations and community forums.

Designed and facilitated trauma-informed professional development modules for staff, strengthening team culture and service quality. Managed operational intake workflows and participant support systems across partner agencies, stewarding confidential files.

Facilitated weekly career readiness orientations and onboarding cohorts for 10-20 individuals, driving high early-stage retention. Managed participant communications and outcomes tracking across CRM platforms, and built employer partnerships for fair-chance hiring.

Directed operational workflows, data reporting, and fiscal compliance for $1.3M in federal grant initiatives, ensuring audit readiness. Partnered with correctional leadership and community agencies to establish structured intake funnels for justice-impacted participants.

Directed recruitment, application review, virtual onboarding, and operations for annual cohorts of 30+ fellows using remote tools. Designed and facilitated equity-centered leadership curricula and administered the complete fellow lifecycle.

Fellow of the American Express Leadership Academy.

Fellow of the Brandeis University Segal Citizen Leadership Program.

Alumni Fellow of AmeriCorps / Public Allies Connecticut.