Payton Ashford
@paytonashford
Program Manager at EDSI who built subsidized employment referral workflows that drove a 70% spenddown.
United StatesWhat I'm looking for
At EDSI, I built foundational workflows for a restructured department and implemented Subsidized Employment referrals that drove a 70% spenddown in the final quarter. I also supported 50+ jobseekers in securing employment through coaching and employer engagement.
Previously, at CMHA, I supported clients navigating recovery and reentry, improved referral processes, and prepared program data for DMHAS fidelity reviews. I’m looking to bring my experience in workforce programs, behavioral health, and service delivery into a new career direction.
Experience
Work history, roles, and key accomplishments
Program Manager
EDSI
Oct 2024 - Present (1 year 11 months)
Lead service teams across WIOA and JFES, overseeing Case Managers, a Facilitator, and a Career Advisor. Implemented new Subsidized Employment referral workflows, driving a 70% spenddown in the final quarter.
Lead Employment Specialist + Employment Specialist
CMHA
Feb 2023 - Oct 2024 (1 year 8 months)
Supervised employment staff supporting clients navigating recovery and reentry. Improved internal referral processes and strengthened coordination with clinical teams.
Paralegal
CMHA
Jul 2022 - Feb 2023 (7 months)
Reopened infractions and ensured data integrity across judicial platforms. Applied conflict-resolution skills during in-person and phone-based case support.
Cyber-Trafficking Intern
Boston University Law
Jan 2022 - May 2022 (4 months)
Authored academic research on cyber-trafficking legislation and enforcement gaps. Analyzed existing anti-trafficking laws to identify policy opportunities.
Assistant Manager
JCREW
Jan 2021 - Jan 2022 (1 year)
Managed store operations and supported team leadership.
Program Director
Pocketbook Project
Jan 2021 - Jan 2022 (1 year)
Directed program initiatives and coordinated activities.
Education
Degrees, certifications, and relevant coursework
National Resume Writers
Certified Resume Writer, Resume Writing
Certified Resume Writer credential from National Resume Writers, completed in 2025.
Mental Health First Aid
Mental Health First Aid, Mental Health
Mental Health First Aid certification completed in 2024.
Emmanuel College
Bachelor's Degree
Bachelor's degree from Emmanuel College, completed in 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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