Open to opportunities

Yana Bahao

@yanabahao

I support efficient operations through accurate administration, records management, client service, and sales performance.

Philippines

Message

What I'm looking for

I'm looking for an administrative role where I can support efficient daily operations, provide reliable administrative assistance, continue learning, and grow professionally.

I've supported CHOW TAI SENG JEWELRY CORP across administrative operations and luxury client service, maintaining documents, managing records, and serving as a primary contact for partners, employees, and customers.

As a temporary Administrative Assistant, I maintained a 95% on-time response rate, secured three new branch locations through strategic email outreach, and accurately organized 100–300 product records using spreadsheets, sorting, filtering, and data validation.

As a Client Advisor, I increased individual sales by 70–80% and earned Top Performer recognition for three consecutive months. I bring discretion, attention to detail, and relationship-building skills to high-value transactions and day-to-day operations.

Experience

Work history, roles, and key accomplishments

Client Advisor

Chow Tai Seng Jewelry Corp

Jan 2025 - Feb 2026 (1 year 1 month)

Contributed to the store's achievement of monthly sales targets by increasing individual sales by 70-80%, earning Top Performer recognition for 3 consecutive months. Delivered high-quality client experience with product selection and personalized jewelry recommendations.

Sales Customer Service Product Knowledge Relationship Building Attention To Detail Discrétion

Administrative Assistant

Chow Tai Seng Jewelry Corp

May 2024 - Dec 2024 (7 months)

Maintained documents updated including filing, categorizing, indexing, and record management. Provided administrative support to the General Manager and served as primary point of contact for partners, employees, and customers.

Administrative Support Records Management Data Entry Social Media Management Time Management

Librarian Assistant

Technological University of the Philippines

Sep 2022 - Sep 2022 (0 months)

Organized and maintained books, periodicals, and learning materials using proper classification systems. Performed high-volume data entry and assisted in daily library operations.

Data Entry Organization Customer Service Records Management