XTXuan Truong Ta
@xuantruongta
Motivated professional with strong communication and organizational skills.
VietnamWhat I'm looking for
My name is Ta Xuan Truong, and I am a motivated and adaptable professional with a strong background in customer service, coordination, and team support. With years of experience in various roles, I have honed my communication skills and developed a proactive mindset that allows me to thrive in dynamic environments. I take pride in being detail-oriented and dependable, always striving to contribute meaningfully to my team.
Currently, I work as an AI Trainer at Outlier, where I focus on writing projects in Vietnamese to train generative AI models. My previous roles include serving as an Assistant to the Director at LY's Cellars, where I managed schedules, communications, and project implementations. I also have experience as a Customer Relation Executive at Vinmec International Hospital, where I provided exceptional service to patients and handled various administrative tasks. My diverse background in customer service and project management equips me with the skills necessary to excel in any team-oriented position.
Experience
Work history, roles, and key accomplishments
Assistant to Director
LY's Cellars
Jan 2022 - Present (3 years 5 months)
Supported the director by helping to plan and implement projects, managing schedules and communications, and providing research or data analysis. Managed product importing processes, collaborated with foreign suppliers and logistics, and oversaw sales activities.
AI Trainer
Outlier Communication
May 2024 - Present (1 year 1 month)
Worked on various writing projects in Vietnamese to train generative AI models. Collaborated within a team to enhance AI model performance and accuracy.
Customer Relation Executive
Vinmec International Hospital
May 2020 - Jan 2022 (1 year 8 months)
Welcomed, consulted, and provided specific instructions to customers regarding general information and medical services. Managed cashiering, payments, receipts, and insurance processing for patients, while also handling customer requests and problem-solving.
Receptionist
Nexy Hostel
Aug 2016 - Dec 2017 (1 year 4 months)
Responsible for check-in and check-out procedures for all guests, managing the front desk, and providing customer service. Offered tour information and handled all guest requests efficiently.
Tour Consultant
Threeland Indochina Travel
May 2018 - Aug 2019 (1 year 3 months)
Handled requests from DOS and collaborated with B2B and B2C clients to meet their demands. Organized itineraries, arranged services, and created tailor-made package tours for Vietnam, Cambodia, Laos, and Myanmar, negotiating and confirming packages with clients.
Education
Degrees, certifications, and relevant coursework
Hanoi Open University - Faculty of Tourism
Bachelor of Tourism Management, Tourism Management
Studied Tourism Management at Hanoi Open University from 2013 to 2018. Gained knowledge in various aspects of tourism, including planning, organizing, and managing tourism-related activities.
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
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