Xaynia Xaynia
@xayniaxaynia
I am a proactive administrative and customer service professional delivering accurate support and exceptional client experiences.
United StatesWhat I'm looking for
I am a proactive and dependable administrative and customer service professional with a proven track record in fast-paced, client-focused environments.
I provide administrative support including scheduling meetings, managing correspondence, preparing and editing documents and spreadsheets using Microsoft Office Suite, and maintaining organized records while prioritizing multiple tasks with attention to detail.
I deliver exceptional service via phone and online channels, resolve customer concerns professionally, support sales and booking processes, and am committed to exceeding expectations and contributing to team success.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Wesselhoft Holdings
Mar 2024 - Present (1 year 9 months)
Provide administrative support including scheduling meetings, managing correspondence, and maintaining organized records to ensure efficient daily office operations.
PCCustomer Service/Sales Representative
Princess Cruises
Oct 2023 - Dec 2023 (2 months)
Assisted customers in planning and booking cruise vacations, managed suite upgrades and excursions, and maintained accurate booking and payment records to ensure a seamless reservation process.
Customer Service/Sales Representative
Visionary Outsourcing
Mar 2023 - Oct 2023 (7 months)
Provided customer support via phone, chat, and email, resolved issues efficiently, and supported sales goals by communicating product features and benefits to customers.
Administrative Assistant/Accounting Clerk
Pretti Slippery
Jun 2022 - Mar 2023 (9 months)
Managed daily administrative tasks and maintained accounting spreadsheets, assisted with invoicing, billing, and payment tracking to support financial record accuracy.
Education
Degrees, certifications, and relevant coursework
Anchovy High School
High School Diploma, Secondary Education
High School Diploma from Anchovy High School in Jamaica.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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