Xander Mastrobattista

XM

Open to opportunities

Xander Mastrobattista

@xandermastrobattista

Customer-focused operations associate who delivers accurate records, responsive support, and efficient workflows.

What I'm looking for

I’m looking for a fast-paced role where I can support customers, keep records accurate, and help teams resolve issues efficiently—using strong communication, data entry, and operations experience to drive smooth daily workflow.

I’m a customer-focused professional with experience in customer service, inventory management, administrative support, and operations. I bring strong customer communication, data entry, record keeping, problem-solving, and multitasking to fast-paced environments.

As an Operations Associate (Feb 2025 – Apr 2026), I maintained accurate records and documentation while managing daily operational tasks. I prioritized multiple assignments, consistently met deadlines, and collaborated with team members to ensure efficient workflow and issue resolution.

Earlier, as a Customer Service Associate at Walmart Supercenter (Jan 2024 – Jan 2025), I helped customers with product inquiries and concerns, processed transactions accurately, and resolved issues professionally. Before that, I supported both inventory accuracy and IT troubleshooting at Boaters World Marine Corp as an Inventory Specialist / IT Support (Oct 2022 – Aug 2023), including verifying shipments, resolving discrepancies, and providing technical support for software and equipment.

Experience

Work history, roles, and key accomplishments

ML

Operations Associate

Merit Logistics

Feb 2025 - Apr 2026 (1 year 2 months)

Maintained accurate operational records and documentation while managing daily tasks. Prioritized multiple assignments to meet deadlines and collaborated with team members to resolve issues efficiently.

Record keeping Data Entry Administrative Support Scheduling Problem Solving Multitasking Time Management Attention To Detail

WS

Customer Service Associate

Walmart Supercenter

Jan 2024 - Jan 2025 (1 year)

Assisted customers with product inquiries, concerns, and purchasing decisions while maintaining accurate transaction processing. Resolved customer issues professionally and supported daily store operations.

Customer Service Phone Support Data Entry Transaction Processing Record keeping Problem Solving Attention To Detail Time Management

BC

Inventory Specialist

Boaters World Marine Corp

Oct 2022 - Aug 2023 (10 months)

Maintained inventory records and updated data using company software systems. Verified shipments, resolved discrepancies to ensure record accuracy, and provided technical troubleshooting and support for software and equipment issues.

Inventory Management Record keeping Technical Troubleshooting IT Support Software support

Education

Degrees, certifications, and relevant coursework

CS

Corcoran High School

High School Diploma, High School

Earned a High School Diploma in 2021.

Tech stack

Software and tools used professionally

Gmail

Google Workspace

Jan

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