wwe champion Maro SpearWS
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wwe champion Maro Spear

@wwechampionmarospear

Customer service representative fluent in German and English.

Egypt
Message

What I'm looking for

I am looking for a role that values communication and offers growth opportunities.

My name is Marwan Magdy Mohamed Ahmed, and I am a dedicated customer service representative with a strong background in handling inquiries in both German and English. I am currently pursuing a Bachelor of Science in Nursing at Alexandria University, which has equipped me with excellent communication skills and a patient approach to problem-solving.

In my role at Concentrix and IGT Solutions, I have successfully managed customer interactions, utilizing CRM and SAP systems to enhance service delivery. My commitment to achieving high customer satisfaction is reflected in my ability to actively listen and provide solution-oriented responses. I am eager to bring my skills and experience to a dynamic team where I can contribute to exceptional customer service.

Experience

Work history, roles, and key accomplishments

CS

Customer Service Representative

Concentrix and IGT Solutions

Jan 2024 - Jan 2025 (1 year)

Handled customer inquiries in German and English, ensuring effective communication and problem resolution. Worked with CRM and SAP systems to manage customer interactions and data, achieving high customer satisfaction through active listening and solution-oriented communication.

Education

Degrees, certifications, and relevant coursework

Alexandria University logoAU

Alexandria University

Bachelor of Science, Nursing

2019 - 2024

Completed a comprehensive curriculum in nursing science. Gained in-depth knowledge and practical skills essential for patient care.

Tech stack

Software and tools used professionally

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