At Winseltech International Inc., I direct cloud infrastructure and internal IT operations, maintaining reported 99.9% uptime across production workstations and core networks. I also oversee IAM/RBAC structures, backup workflows, and defensive security controls informed by ISO 27001 and NIST frameworks.
At LendingClub, I resolved complex customer inquiries across fintech products and explained technical behavior, loan-interest calculations, and onboarding workflows. I built AI-assisted ticket-triage rules and response macros that reduced repetitive ticket-resolution cycles by 40%.
At Moniepoint Nigeria / Monie.io, I investigated transaction logs, settlement delays, and POS network errors, coordinating fixes with engineering teams. I also reviewed network and server logs for suspicious activity and administered access permissions and MFA policies.
Through my technical projects, I’ve built tools for support triage, fintech transaction debugging, vulnerability assessment, phishing analysis, IAM/RBAC, and backup verification. My work also includes full-stack development, web-server configuration, and IT infrastructure support for small and medium-sized businesses.
