Winnie Owinga

Head of Operations at Amazon Fronts Ltd

Led a six-person HR team to improve client satisfaction by 13%, increase social media engagement by 43% to support digital recruitment, and enhance tender documentation accuracy by 17% to win more consultancy contracts.

Implemented a digital filing system reducing record discrepancies by 22% and shortened time-to-hire by 18% through streamlined full-cycle recruitment and analytical reporting; administered payroll and supported finance.

Managed end-to-end employee lifecycle for outsourced staff and led recruitment, onboarding, payroll for casual workers, and OSHA compliance, reducing risk and ensuring SLA adherence during secondment to PG Bison Kenya.

Assisted end-to-end recruitment activities including job postings, candidate screening, interview coordination, and preliminary background checks while maintaining applicant tracking records.

Grade: 3.5

Activities and societies: HR Club

Pursued a Bachelor of Commerce with a specialization in Human Resource Management focused on HR principles, employment law, and organizational management.

Completed Foundations of Digital Marketing certification focused on digital marketing principles and tools.

Completed a Diploma in Human Resource Management covering recruitment, employee relations, HR policy, and payroll administration.