Terry Wanja Njagi
@terrywanjanjagi
Senior HR leader driving strategic people, compliance, and talent transformation.
KenyaWhat I'm looking for
I am a self-driven Human Resources professional with over fifteen years of experience delivering HR operations and strategic HR across fast‑paced, multicultural environments. I have led HR teams across the EMEA region and managed end‑to‑end HR functions for workforces of 500+ staff, achieving measurable improvements in retention, engagement and compliance.
My strengths include change management, employee relations, HR compliance and data‑driven HR reporting; I have successfully led restructuring programs, standardized policies across multiple countries, and managed multi‑million dollar HR budgets while maintaining 100% regulatory compliance. As a trained Executive Coach and workplace counsellor, I design and deliver learning and development, coaching and succession programs that increase internal promotion rates and leadership readiness.
I consistently drive operational efficiencies—reducing time‑to‑hire, improving onboarding satisfaction, and lowering workplace incidents through targeted health and safety initiatives—while partnering with senior leaders to translate business strategy into people‑focused OKRs and measurable outcomes.
Experience
Work history, roles, and key accomplishments
Manager- HR Services
Kraft PSL
Mar 2022 - Present (3 years 6 months)
Provide operational HR leadership for a 500+ workforce, ensuring 100% regulatory compliance, reducing time-to-hire by 15%, and driving 90% first-year retention through streamlined recruitment and onboarding.
Head of HR & International People Projects
The Entertainment Network Company
Jun 2020 - Mar 2022 (1 year 9 months)
Led People & Culture strategy and a multi-country HR project standardizing policies across five countries for 500+ employees, improving engagement by 20% and reducing time-to-hire by 20%.
Head of HR and Administration
Pevans EA Ltd
Mar 2016 - Nov 2020 (4 years 8 months)
Built and led the HR division for Kenya and Tanzania, drove companywide restructuring with zero legal risk, digitized HR processes and managed an HR budget over $10M.
Human Resources Manager
Equatorial Nuts Limited
Jan 2014 - Jul 2015 (1 year 6 months)
Developed and implemented People & Culture strategies and a staff handbook, advised leadership as a board committee member and ensured HR legal compliance.
Human Resources Officer
Aga Khan University Hospital
Jan 2011 - Dec 2013 (2 years 11 months)
Managed HR operations including employee relations, performance management and benefits administration; supported a performance-based collective bargaining agreement for 500 staff.
Human Resource & Administration Manager
Jim Cab Services Limited
May 2007 - Nov 2010 (3 years 6 months)
Oversaw HR and administration functions, including recruitment, payroll oversight and staff welfare to support operational needs.
Administration Manager
Afrikiko Limited
Dec 2002 - Apr 2006 (3 years 4 months)
Managed administrative operations, supporting business functions and improving office processes to enhance efficiency.
Sales Administrator
Color Creations Limited
Oct 2000 - Nov 2002 (2 years 1 month)
Supported sales operations through order processing and administrative coordination to maintain customer service standards.
Education
Degrees, certifications, and relevant coursework
ACAcademy of Executive Coaches
Diploma, Executive Coaching
Completed a professional diploma in Executive Coaching focusing on coaching methodologies and leadership development.
IKInstitute of Human Resource Management (Kenya)
Higher National Diploma, Human Resources Management
Completed a Higher National Diploma in Human Resources Management covering HR operations, labour law, and talent development.
MUMoi University
Bachelor of Arts, Government and Public Administration
Earned a Bachelor of Arts in Government and Public Administration with studies in public sector management and administration.
Kyeni Girls High School
Kenya Certificate of Secondary Education, Secondary Education
Completed the Kenya Certificate of Secondary Education at Kyeni Girls High School.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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