Winlove BunaWB
Open to opportunities

Winlove Buna

@winlovebuna

Experienced Customer Service Professional and Senior Financial Advisor.

Philippines
Message

What I'm looking for

I seek a role that values customer-centric solutions and offers growth opportunities.

With over 8 years of experience in banking, customer service, and financial advisory roles, I have honed my skills in managing client relationships and providing tailored financial solutions. My journey has equipped me with a deep understanding of customer needs and the ability to navigate complex financial landscapes.

In my recent role as a Senior Financial Advisor at Concentrix, I assisted clients in debt agreements, offering personalized repayment plans while ensuring compliance with financial regulations. My leadership experience as a Customer Care Team Leader has further strengthened my ability to manage teams effectively, ensuring high performance and adherence to best practices.

Experience

Work history, roles, and key accomplishments

II

Customer Care Team Leader

Integrated Globaltech Outsourcing Specialist Inc.

Sep 2023 - Jan 2024 (4 months)

Led a team to ensure project deliverables met stakeholder needs while adhering to legislation and best practices. Focused on maintaining accuracy in project details and enhancing team performance.

CO

Senior Financial Advisor

Concentrix

Dec 2014 - Jul 2018 (3 years 7 months)

Reviewed customer finances to develop repayment plans, ensuring compliance with accounting procedures and effective communication with clients.

Education

Degrees, certifications, and relevant coursework

University of Science and Technology of Southern Philippines logoUP

University of Science and Technology of Southern Philippines

Bachelor of Science, Computer Engineering

2008 - 2013

Tech stack

Software and tools used professionally

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Winlove Buna - Senior Financial Advisor - Concentrix | Himalayas