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Windy Mpamo

@windympamo

Operations leader at ZaNiheza who contributed to 20% revenue growth and created the LTWE sustainability newsletter.

At ZaNiheza (Tourifique), I led business operations and supported strategic initiatives, contributing to a 20% increase in revenue through partnerships and business development. Cross-functional coordination and workflow improvements also contributed to a 15% improvement in project completion.

At The Chartered Institute of Logistics and Transport, I supported executive management with coordination, stakeholder liaison, and professional documents. I also contributed to rebranding initiatives associated with improved member retention and partnership engagement.

I created LTWE, a sustainability-focused LinkedIn newsletter that translates Sustainable Development Goals and global development themes into practical actions. As of October 2026, it had 1,339 subscribers across 23 editions; I research and write about sustainability, systems thinking, and community-oriented development.

Experience

Work history, roles, and key accomplishments

Current

Independent Researcher and Writer

Current

Independent Research and Sustainability Writing

Jan 2016 - Present (10 years 10 months)

Explored sustainability and SDG implementation through research-informed writing. Developed content synthesizing complex ideas into accessible insights and recommendations.

Research Writing Sustainability Sustainable Development Goals (SDGs)Content Development Strategic Communications

Current

Virtual Assistant

Current

Virtual Assistant & Executive Administrative Support

Jan 2016 - Present (10 years 10 months)

Provided executive and administrative support including correspondence, document preparation, and coordination of activities. Streamlined administrative processes, reducing executive administrative tasks by 5%.

Executive Support Administrative Support Email Management Documentation Preparation Meeting Coordination Stakeholder Communication Time Management Records Management Workflow Improvement Remote Collaboration

Current

Researcher

Current

Research, Writing and Development Initiatives

Jan 2016 - Present (10 years 10 months)

Founded and developed a sustainability-focused newsletter translating SDGs into practical actions. Grew the newsletter to 1,339 subscribers across 23 editions.

Research Writing Sustainability Sustainable Development Goals (SDGs)Content Development Communication Skills

Chief Operating Officer

ZaNiheza (Tourifique)

Jan 2022 - Dec 2023 (1 year 11 months)

Led business operations and supported strategic initiatives for growth, efficiency, and market expansion. Contributed to a 20% increase in revenue and a 15% improvement in project completion.

Operations Management Strategic Planning Business Development Stakeholder Engagement Market Expansion Cross functional Coordination

Executive Assistant

The Chartered Institute of Logistics and Transport

Jan 2020 - Dec 2022 (2 years 11 months)

Supported executive management through administrative coordination, stakeholder liaison, and documentation. Contributed to rebranding initiatives that improved member retention by 12% and partnership engagement by 25%.

Executive Support Administrative Support Stakeholder Liaison Documentation Report Writing Event Coordination Compliance

Tax Agent and Internal Auditor

Future Trends Advisor

Jan 2017 - Dec 2018 (1 year 11 months)

Conducted financial reviews and audits to assess records, identify risks, and support compliance. Contributed to a 30% reduction in tax liabilities and an 8% improvement in reporting accuracy.

Financial Analysis Audit Tax Advisory Risk Management Compliance Financial Reporting