Willie Ernst

Conducted investigative analysis into JD Edwards traceability and sustainability options for cacao supply chains, producing configuration recommendations to support ESG reporting requirements.

Led configuration and setup for a JD Edwards 9.2 implementation tailored to petroleum operations, advising on system architecture and driving user adoption across departments.

Spearheaded Maintenance Management System implementation and managed upgrade from JD Edwards 9.1 to 9.2, consolidating five entities into a unified system and reducing unplanned downtime.

Managed high-volume, SLA-driven JD Edwards support via a centralized helpdesk, consistently meeting response and resolution targets across modules.

Delivered full lifecycle JD Edwards upgrade from v8.12 to 9.1 and provided ongoing functional/technical support for Sales, Procurement, Logistics, and Finance, maintaining 99.9% system availability.

Provided functional support for Finance and Procurement modules and supported full-cycle implementations and upgrades for client engagements.

Played a key role in a major JD Edwards implementation across 17 production plants, delivering user training and intensive post-go-live support to ensure high adoption.

Led AS400-based JDE financial system implementations across seven mining operations, standardizing financial reporting and producing complex cost and budget reports for operations.

Designed and implemented bespoke financial and procurement systems using RPG400, managing projects, training, and user support for delivered solutions.

Implemented AS400-based financial systems and developed procurement and reporting solutions, supporting product implementation, training, and national user support.

Developed and implemented bespoke AS400 financial, procurement, and reporting systems, delivering nationwide training and user support to ensure successful adoption.

Completed Matric at Grenville High School in 1977.