Open to opportunities

Willian regis Santos

@willianregissantos

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Analyst with expertise in systems and automation technology.

Brazil

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What I'm looking for

I seek a dynamic role that fosters growth and innovation in technology.

I'm a dedicated professional with a strong background in systems analysis and automation technology. With a degree in Systems Analysis and Development and ongoing studies in Electronics, I have honed my skills in managing databases, supporting users, and developing tailored solutions for various industries.

Throughout my career, I have worked with notable organizations, including Wyntec Serviços de Informática and Hospital do Câncer de Maringá, where I contributed to the implementation of ERP systems and managed critical IT infrastructure. My experience spans from technical support to systems analysis, showcasing my versatility and commitment to delivering high-quality results.

Experience

Work history, roles, and key accomplishments

Current

Field Service Technician

Current

Wyntec Serviços de Informática

Jan 2020 - Present (5 years 6 months)

Installed and maintained banking automation equipment, including TFL and ATM systems for major banks. Provided client support in accordance with SLA and completed technical reports.

SLA Management Technical Reporting Equipment Maintenance

Systems Analyst

VRI Indústria Eletrônica

Jan 2014 - Dec 2019 (5 years 11 months)

Managed SQL Server databases and developed specific reports. Provided support for ERP and other company software, including user support and IT equipment management.

SQL Server ERP Systems Software Development User Support IT Management Network Management

Systems Analyst

Hospital do Câncer de Maringá

Jan 2013 - Dec 2014 (1 year 11 months)

Participated in the implementation of the institution's ERP system and managed network infrastructure. Administered Oracle 11g databases and provided system support.

ERP Implementation Network Infrastructure Database Management

Banking Automation Technician

ATP Banking Technology

Jan 2013 - Dec 2014 (1 year 11 months)

Installed and maintained banking automation equipment such as TFL and ATM systems for financial institutions. Responsible for completing detailed technical reports.

Technical Reporting Equipment Installation Maintenance

System Implementer and Support

Atak Consultoria e Sistemas

Jan 2012 - Dec 2013 (1 year 11 months)

Provided client support for all ERP modules and managed system implementation and maintenance. Configured SQL Server database servers and developed custom reports.

ERP Implementation Technical Support SQL Server Configuration

Support Technician

Autoadesivos Paraná- Colacril

Jan 2008 - Dec 2012 (4 years 11 months)

Maintained computers and peripherals, providing hardware and software support to users. Administered Windows Server 2003 and 2008, managing a network of approximately 100 computers.

Hardware Software support Windows Server Network Administration

Automotive Sound and Alarm Installer

Detroit

Jan 2003 - Dec 2007 (4 years 11 months)

Installed car audio systems and general automotive accessories. Performed maintenance on electronic equipment and installed automotive alarms and control units.

Car Audio Installation Automotive Accessories

Education

Degrees, certifications, and relevant coursework

Senai

Técnico, Eletrônica

Currently pursuing a technical degree in Electronics, focusing on fundamental electronic principles and applications. Expected to complete the program in 2024, enhancing skills in electronic systems.

Faculdade Integrado de Campo Mourão

Graduado, Analise e Desenvolvimentos de Sistemas

Completed a degree in Systems Analysis and Development, gaining expertise in software development, system analysis, and database management. Graduated in 2012 from Faculdade Integrado de Campo Mourão.

All Soft Cursos Campo Mourão

Técnico, Informática

Obtained a technical degree in Informatics, covering various aspects of information technology. Completed the program in 2006 at All Soft Cursos Campo Mourão.

Unknown

Curso Complementar, Hardware, Pacote Office

Completed complementary courses in Hardware and Pacote Office, enhancing practical skills in computer hardware and office productivity software. Concluded these courses in 2004.

Bit Control

Curso, Redes

Completed a course in Networks at Bit Control, focusing on networking principles and practices. Concluded the course in 2009, expanding knowledge in network management.