Williams Bill

Designed and built a WordPress website and blog, and deployed it using Hostinger with DNS configuration via GoDaddy. Built an end-to-end marketing automation pipeline integrating ActiveCampaign, Calendly, Zoom, Tally.so, and Stripe, and reduced client administrative workload by 27% within the first month of deployment.

Built and continues to advise on an African diaspora community platform at network.wediasporan.com. Developed and advised using Softr, Airtable, and Python.

Designed and built a 7-table relational CRM on Airtable for managing customers, leads, staff, equipment, dealers, bookings, and expenses. Developed Python automation scripts and secure staff-facing Tally.so data entry forms, delivering a 29% efficiency improvement within the first week.

Co-founded an education access initiative providing free Coursera course access to underserved students. Helped grow to 25 active learners, targeting 500 beneficiaries.

Administered an enterprise Microsoft 365 environment (Entra ID/Azure/Mobile Device Management/Dynamics 365) for a multi-location operation. Reduced IT support ticket resolution time by 35%, led data migration within 7 business days, and improved sales conversion by 5% using AI-driven outbound call automation.

Designed and built an automated payroll calculator in Microsoft Excel with tax computation and deductions logic, reducing accounting errors by 89% in the first month. Developed a centralized Airtable CRM and a student portal, then trained staff for the transition from manual to digital operations over 5 months.

Built an online course platform on GoHighLevel, with the system accounting for approximately 30% of book sales.

Delivered practical IT literacy and Microsoft OS curriculum to 15+ Romanian teenagers. Implemented Moodle LMS, Slack communication infrastructure, and automated student onboarding.

Completed a full multi-account Google Workspace email migration in 3 days with zero data loss.

Built a multi-table relational CRM on Airtable integrating Mailerlite, Tally.so, Calendly, Zoom, and Stripe for membership management. Configured automated email sequences, resolved outbound email infrastructure port configuration errors, and reduced administrative costs by approximately 34% through automation.

Performed HIPAA-compliant health insurance claims management, recovering 37% of a USD 33,000+ insurance claim.

Served as a sole embedded IT support partner, administering the organisation’s software stack and configuring API automations to streamline internal workflows. Managed CRM data via Google Sheets, coordinated client-facing technical setup, and executed LinkedIn Sales Navigator lead generation with supporting digital content.

Provided IT system setup and virtual assistance to support the launch of 2 music albums and a book, reducing administrative time by 25%.

Architected and deployed a production RAG AI system on Google Cloud Platform using Vertex AI Agent Builder, Cloud Run, and Cloud Storage. Built supporting application components and resolved Google Workspace enterprise policy blockers to enable secure, compliant deployment.