SUNNYSKY HUB User

Execute advanced text annotation tasks for LLM training including sentiment analysis, NER, and response ranking while collaborating with managers via Jira and Slack.

Perform multimodal annotation (image segmentation, video tracking, text classification) and QA to produce high-quality training datasets for computer vision and NLP models.

Provide remote SOC and threat analysis services including incident investigation, forensic analysis, and tuning SIEM/EDR to improve alert quality and detection for clients.

Delivered data analysis, virtualization, dashboards, and cybersecurity assessments for SMB clients while supporting AWS and Azure cloud projects.

Led cloud migration and data virtualization initiatives, improving program performance and increasing operational efficiency by 15% while enhancing data accessibility and security for statewide systems.

Founded an IT consultancy delivering migrations, security protocols, and device management for SMBs, improving uptime by ~20% and achieving a 70% client retention rate.

Performed continuous monitoring and vulnerability management for organizations up to 10,000+ users, leading incident response and strengthening cloud security controls.

Provided hardware repair, software troubleshooting, OS configuration, and data backup/recovery support, resolving diverse client technical issues.

Provided technical support and network administration for 500+ users, implemented security measures and asset management processes that improved availability and reduced vulnerabilities.

Built responsive front-end features and contributed to PHP backend and database work, participating in full website development lifecycle over two years.

Completed a Postgraduate Diploma in Information Technology focused on advanced IT concepts and practical applications from December 2016 to November 2018.

Completed National Diploma and Higher National Diploma studies in Computer Science between 2006 and 2011, covering programming, systems, and networking fundamentals.