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chioma vivianCV
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chioma vivian

@chiomavivian

I build reliable AI automation and CRM workflows that reduce manual work.

Nigeria
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What I'm looking for

I'm looking to build reliable automation, CRM, and cloud-supported systems that reduce manual work, improve operational efficiency, and create measurable outcomes for teams.

I build automation systems for Upwork clients using Airtable, ActiveCampaign, Make.com, n8n, Zapier, APIs, and webhooks. My work supports sales, operations, education, healthcare, and leadership teams by removing repetitive work and improving CRM efficiency.

At Digital Witch Community, I built Airtable–Make operational systems that reduced missed vaccinations by 40% and shortened onboarding from 25 minutes to under 5 minutes. I also designed internal task automation to improve workflow transparency.

For The Edification Hub Online Academy, I built automated student onboarding, a central Airtable instructor dashboard, and certificate generation with zero delivery errors, reducing more than 15 administrative hours weekly.

At Rework Leadership, I built a leadership cohort automation pipeline that increased assignment completion by 35% and reduced administrative workload by 30%. I focus on structured automation design, stable production performance, error handling, and scalable CRM architecture.

Experience

Work history, roles, and key accomplishments

TA

Automation & CRM Specialist

The Edification Hub Online Academy

Sep 2025 - Dec 2025 (3 months)

Built automated student onboarding system and designed central Airtable dashboard for instructors. Reduced 15+ admin hours weekly and automated certificate generation with zero delivery errors.

DC

IT Support & Cloud Security Specialist

Digital Witch Community

Apr 2024 - Jun 2025 (1 year 2 months)

Built Airtable-Make operational systems and reduced missed vaccinations by 40% via automated reminder workflows. Reduced onboarding time from 25 minutes to under 5 minutes.

RL

Automation Systems Engineer

Rework Leadership

Apr 2022 - Jun 2025 (3 years 2 months)

Built leadership cohort automation pipeline, increasing assignment completion rate by 35% and reducing admin workload by 30%.

Education

Degrees, certifications, and relevant coursework

CU

Caritas University

Bachelor of Science, Microbiology and Biotechnology

Pursued a Bachelor of Science degree in Microbiology and Biotechnology.

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