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William Gezorke

@williamgezorke

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Project Manager | Product Manager | Program Manager | Product Owner

South Africa

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What I'm looking for

Seeking a challenging project management role that leverages my technical and organisational skills to drive business growth and improvement.

Results-driven Project Manager and Product Manager with over 20 years of experience in mobile telecommunications, software development, and business process optimization. Proven expertise in Agile, Scrum, Kanban, and Waterfall methodologies, with a strong focus on problem-solving, strategic planning, and cross-functional team leadership.

· Spearheaded end-to-end project lifecycles, delivering SaaS platform integrations, ERP solutions, and system automation that align with client objectives.

· Managed national-scale operations, optimizing network infrastructure, vendor collaboration, and stakeholder relationships to drive operational excellence.

· Skilled in business analysis, process optimization, and data-driven decision-making, with a track record of implementing scalable systems and fostering strategic partnerships.

· Adept at translating technical complexities into actionable strategies, ensuring seamless communication between teams, vendors, and clients.

· Certified Scrum Master and ITIL Foundation v3 professional with a passion for leveraging cutting-edge technologies to enable process automation and organizational transformation.

Seeking to bring my expertise in project management, product ownership, and problem-solving to a forward-thinking organization, where I can drive innovation, streamline operations, and deliver measurable results.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Software Development Company

Oversee the complete project lifecycle for fleet management, tracking, ERP, and new software development, including third-party integration. Manage a diverse team, including document writers, business analysts, and testers, and support the help desk.

Project Management SDLC Agile Scrum Team Management Third Party Integrations

project manager

ctrack

Jul 2014 - Jun 2024 (9 years 11 months)

Client facing project management, interact with internal and external development. Technicial lead between business and technical teams.

Project Management Communication Skills

Business Analysis Manager / Project Manager

FleetConnect / Ctrack

Jul 2013 - May 2023 (9 years 10 months)

Utilise technical and organisational skills to identify areas for improvement within the business structure and implement systematic solutions.

Project Management Vendor Management Contract Negotiation Business Analysis

Quality & IT Manager

Contract Kitting

Mar 2007 - May 2008 (1 year 2 months)

Lead the Quality and IT departments to ensure compliance with regulatory standards and contractors.

Project Management Vendor Management Contract Negotiation Quality Management

Sales Engineer

P & F Products

Apr 2006 - Mar 2007 (11 months)

Manage process automation for the business and assist national channels with sales quotations, tenders, and technical support on products.

Sales Project Management Vendor Management Business Analysis

BSS Team Leader

Cell C

Jul 2003 - Apr 2006 (2 years 9 months)

Lead the Central Region field service technician teams, managing regional spare parts, equipment allocation, and asset management.

Project Management Vendor Management Contract Negotiation Business Analysis

BSS Technician / Workshop Supervisor / Workshop Technician

TSS Communications

Jan 2000 - Jul 2003 (3 years 6 months)

Manage the Radio Access Network (RAN) and supplementary systems, including the installation, configuration, and maintenance of RAN sites.

Project Management Vendor Management Contract Negotiation

Test Technician

Telephone Manufacturers of South Africa (TEMSA)

Jan 1993 - Jan 2000 (7 years)

Test Siemens EWSD PCBs from the production line, repair and calibrate new PCBs according to the Service Operations Procedure (SOP).

Testing

NOC Support Manager

Cell C

Managed network alarms, IT incidents, service levels, and customer queries. Implemented new processes, managed change, and worked closely with the change management team to ensure smooth transitions.

Network Operations Fault Management Process Control Change Management Team Management Customer Service