William Byrd

Supported multiple teams in Agile/SAFe transformation process building healthcare software. Facilitated all ceremonies and updated JIRA projects to standardization for ART.

Supported multiple teams in Agile/SAFe transformation process. Facilitated all ceremonies and updated JIRA projects to standardization for ART.

Supported on-shore team in ongoing development and production support. Facilitated ceremonies and managed coordination of testing, daily meetings, and deployment of releases.

Guided eleven squads/teams in best practices for Agile/SAFe/Lean processes across two groups. Developed a Maturity Matrix for Agile process and served as advisor to other teams without an assigned coach.

Coordinated six squads in best practices for Agile process and folding in the 12 principles. Set up JIRA boards and infrastructure, and facilitated migration from TFS to JIRA and Bitbucket.

Team lead for five different applications across two teams. Provided technical analysis and production support, and managed release management for all applications.

Acted as Agile Scrum Master and performed extensive clean-up of existing JIRA instance as an administrator. Led QA for Navision ERP upgrade and worked on Eukanuba and Intercompany Transfers projects.

Worked on a government FSA application for Access Request Management System using Agile methodology. Facilitated requirement meetings and developed use cases and test scenarios.

Scrum Master lead and CMMI associate, member of team achieving Level 2 CMMI. Coordinated product release to customer site and UAT, and coordinated repair of issues at customer test and production sites.

Led a team of six to eight testers for UAT on various projects in the Brokerage Business. Managed coordination of testing, daily meetings, and deployment of releases.

Performed Scrum Master tasks with team management and managed multiple packages through test environments. Developed testing deliverables and led testing efforts with daily communication with on/off shore testers.

Coordinated work and releases for internal customer and managed functional testing with developers and business in an Agile environment. Tested new functionality and bugs in multiple environments using SoapUi.

Escalated testing issues and risks and led daily meetings to track testing milestones, progress, and defect resolution across multiple projects. Provided guidance to project teams on QA process and standards.

Participated in weekly meetings to track milestones and testing progress at a high level across multiple projects. Guided six different project test leads and supported metrics throughout the life cycle.

Managed coordination of functional testing with developers and business in an Agile environment. Regression tested software to production and tested HR, employee information, performance review, and action plans for a medical website.

Automated testing using Worksoft Certify for SAP and HTML, and performed manual testing in an Agile environment. Tested order, supply, and billing of SAP-based system and user HTML portal.

Managed coordination of functional testing with developers and business, and performed project manager functions to coordinate milestone meetings. Led QA test team covering three testers on seven different project teams.

Facilitated transition events and tasks, and discovered and documented functions for three applications in a suite of recently purchased software. Created and updated QA documents and tested current website for last updates.

Managed QA test teams for various security video analytics products. Supervised all test cases, test scripts, and test summaries, and coordinated release of products to market.

Pursued a Bachelor of Business Administration with concentrations in Management, Accounting, and Economics.

Certified ScrumMaster credential obtained.

Certified CMMI Associate credential obtained.

Continuing education courses in Novell, SQL, and UNIX.

Certificates of completion for Novell 3.x and 4.1 series courses.

Advanced training in Worksoft Certify.