Open to opportunities

William Bibbs

@williambibbs

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Dedicated Wheelchair Assistant ensuring confidential, seamless travel for special-needs passengers.

United States

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What I'm looking for

I’m looking for a role where I can support special-needs passengers with confidentiality, appointment scheduling, and assistance techniques—helping ensure seamless travel and fast re-accommodation when connections are missed or plans change.

I’m a dedicated Wheelchair Assistant at Mgs, where I support passengers with special needs—including unaccompanied minors, VIP passengers, and travelers who require wheelchairs. I focus on client confidentiality and delivering seamless travel experiences from check-in through re-accommodation.

I’m skilled in appointment scheduling and in applying healthcare regulations and assistance techniques. When disruptions happen, I re-accommodate passengers due to missed connections and cancellations, helping protect satisfaction and operational efficiency.

I also handle travel logistics like computing fares and extra fees for passengers’ planned travels. My goal is to make every journey feel smooth, safe, and well-coordinated, even when plans change.

Experience

Work history, roles, and key accomplishments

Wheelchair Assistant

Mgs

Mar 2025 - Sep 2025 (6 months)

Supported passengers with special needs, including unaccompanied minors and VIP travelers, while maintaining strict client confidentiality. Handled appointment scheduling support, calculated fares and extra fees, and re-accommodated travelers for missed connections and cancellations to improve customer experience.

Confidentiality Healthcare Regulations Appointment Scheduling Special Needs Passenger Support Re Accommodation For Cancellations Unaccompanied Minors