Open to opportunities

Will Ashby

@willashby

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I improve healthcare revenue, insurance, vendor payment, and supply chain operations.

United States

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What I'm looking for

I'm seeking a supply chain or business role with a focus on clinical research and development, where I can apply my healthcare operations, vendor management, and process-improvement experience.

At Community Health Services, I process high volumes of invoices for vendors including Insight, Henry Schein, Boston Scientific, and Grainger, resolving payment issues and improving accounts payable efficiency.

I've built healthcare operations experience across American Addiction Centers, Parallon, and Southern Hills Medical Center, leading Insurance Discovery and vendor collections teams, monitoring productivity and QA, analyzing account trends, and reducing an IDU queue to its lowest volume in a year. My work spans insurance verification, clinical revenue management, patient financial responsibility, vendor management, and team training.

Experience

Work history, roles, and key accomplishments

Current

Accounts Payable Specialist

Current

Community Health Services

Dec 2019 - Present (6 years 8 months)

Processed invoices for accuracy and completeness, coded to appropriate accounts, and managed vendor communications. Improved accounts payable processes to increase efficiency and reduce errors.

Accounts Payable Invoice Processing Vendor Management Process Improvement Collaboration

Current

Team Lead, Insurance Discovery Unit

Current

Parallon

Mar 2016 - Present (10 years 5 months)

Oversaw the Insurance Discovery Unit, generating and distributing daily spreadsheets and maintaining the Erequest Queue. Conducted meetings, training, and interviews, and analyzed problem accounts to discover trends.

Team Leadership Insurance Discovery Spreadsheets Queue Management Training Data Analysis Quality Assurance

Insurance Verification Specialist

American Addiction Centers

Aug 2016 - Dec 2019 (3 years 4 months)

Verified client insurance for substance abuse benefits and determined levels of care coverage. Calculated estimates based on insurance and treatment type, and reviewed post-discharge billing issues.

Insurance Verification benefits analysis Billing Problem Solving

Team Lead, Vendor Collections

Parallon Shared Service Center

Mar 2015 - Mar 2016 (1 year)

Oversaw the Insurance Discovery Unit and vendor collections, verifying and approving monthly invoices. Performed monthly reconciliations and assisted management with daily operations.

Team Leadership Vendor Management Reconciliations Quality Assurance Operations

Pre-Registration/IV Rep/Capella Team

Parallon Shared Service Center

May 2013 - Mar 2015 (1 year 10 months)

Verified patient insurance and calculated future appointments for Capella facilities. Organized daily action plans to ensure accounts were completed 15 days in advance and assisted the team lead with reporting.

Insurance Verification Appointment Scheduling Action Planning Reporting

Pre-Registration/IV Rep

Parallon Shared Service Center

Nov 2011 - May 2013 (1 year 6 months)

Verified patient insurance and calculated liability for upcoming appointments. Called patients to pre-register, discussed financial obligations, and processed payments over the phone.

Insurance Verification Patient Communication Payment Processing Pre Registration

Main Admitting Registrar

Southern Hills Medical Center

Jan 2010 - Nov 2011 (1 year 10 months)

Registered patients for diagnostic testing and surgeries, verified insurance, and processed payments. Worked with financial counselors and managers to discuss patient payments.

Patient Registration Insurance Verification Payment Processing Customer Service

ER Registrar

Southern Hills Medical Center

Jul 2009 - Nov 2011 (2 years 4 months)

Registered patients for medical attention, verified insurance, and provided estimated payment amounts. Assisted uninsured patients with Medicaid information and processed payments.

Patient Registration Insurance Verification Payment Processing Customer Service