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Wiem Ammar

@wiemammar

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Marketing junior at LRT Innovations Lab who created Odoo newsletters and developed a B2B social media strategy.

Tunisia

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At LRT Innovations Lab, I created email newsletters in Odoo CRM, including product photography and image editing. I also developed a social media strategy for the company’s B2B audience and prepared a campaign deck with the concept and content plan.

As a freelance marketing specialist for Ouzra Marketing, I developed a LinkedIn and Facebook strategy focused on brand awareness and qualified leads. My work also includes supporting humanitarian campaign communications at Tunisian Red Crescent and creating content across social and print channels.

Experience

Work history, roles, and key accomplishments

Marketing and Communications Support

Tunisian Red Crescent

Jul 2026 - Aug 2026 (1 month)

Supported campaign communications for humanitarian awareness initiatives, from concept through to final delivery. Collaborated with the communications team to plan and produce content across social media and print channels.

Campaign Communication Content Production Social Media Print Brand Consistency

Freelance Marketing Specialist

Ouzra Marketing

Jun 2026 - Aug 2026 (2 months)

Developed a digital marketing strategy across LinkedIn and Facebook to grow brand awareness and generate qualified leads. Planned content by strategic pillars and defined target audience segments.

Digital Marketing Social Media Management Content Planning Lead Generation LinkedIn Facebook Pitch Decks

Client Success Specialist

Transcom

Jun 2022 - Jun 2025 (3 years)

Resolved 140+ customer support tickets daily via Ticketron and CRM systems, maintaining clear, brand consistent written communication. Trained and onboarded 3 new team members on internal processes and service standards.

Customer Support CRM TickeTron Communication Skills Training SOP Documentation

Marketing & Design Intern

LRT Innovations Lab

Sep 2026 - Present (1 month)

Created email newsletters on the Odoo CRM, including product photography and image editing. Developed a social media strategy tailored to the company's B2B audience and built a campaign deck.

Odoo Email Marketing Product Photography Photo Editor Social Media Strategy Content Planning

Education

Degrees, certifications, and relevant coursework

EF SET

EF SET English Certificate, English

Grade: C2 Proficient

EF SET English Certificate at C2 Proficient level, completed in May 2026.

ESAD, Tunis

Bachelor's Degree, Graphic Advertising

2020 - 2023

Bachelor's degree in Graphic Advertising with a specialization in Brand Strategy, focusing on digital campaigns, content strategy, and social-first storytelling.