Wesley Palmer Bullock
@wesleypalmerbullock
I manage customer orders, renewals, inventory, and issue resolution across cross-functional teams.
United StatesWhat I'm looking for
At Zones LLC, I manage customer orders, renewals, inventory coordination, and service issue resolution while partnering closely with sales, product, warehouse, logistics, procurement, and finance teams.
I process and manage more than 120 customer orders per month, maintain accurate ERP records and customer profiles, track shipment status, and analyze order data for trends, bottlenecks, and improvements. I also prepare reporting on order volumes, returns, and customer satisfaction.
I proactively identify contract renewal opportunities, calculate pricing, generate quotes, audit billing data, and escalate high-value or high-risk accounts for strategic outreach. Earlier, I supported student safety, behavior, and age-appropriate programming as an Assistant Teacher with Arlington Public Schools.
Experience
Work history, roles, and key accomplishments
Customer Success Manager
Zones LLC
May 2022 - Present (4 years 4 months)
Focus on retention and identification of potential growth opportunities. Maintain close working relationship with sales and product teams and coordinate with cross-functional teams to guarantee timely shipment of products.
Assistant Teacher
Arlington Public Schools
May 2014 - May 2022 (8 years)
Assist in the classroom by maintaining consistency and implementing expectations with students. Manage the behavior of students in accordance with APS policies and supervise and support students throughout school campus.
Education
Degrees, certifications, and relevant coursework
Morgan State University
Bachelor of Science, Business Administration
Earned a Bachelor of Science in Business Administration from Morgan State University in 2010.
Frank W Ballou Senior High School
High School Diploma, General Studies
Earned a High School Diploma from Frank W Ballou Senior High School in 2006.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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