Wes Atwell

I am an IT professional with an Associate’s Degree in Information Technology from Southern New Hampshire University, where I achieved a GPA of 3.95 and was recognized on the President’s List. My educational background has equipped me with a solid foundation in technology and customer service, which I have applied in various roles throughout my career.

In my most recent position as a Customer Service Pharmacy Technician at Chewy Pharmacy, I managed customer inquiries across multiple platforms, ensuring satisfaction and timely issue resolution. My dedication to quality service was recognized when I achieved a top 1% ranking in the Work with Agent Again CSAT metric during peak season. My previous experiences at United Parcel Services and Shiraz Mediterranean Grill have further honed my ability to work effectively under pressure and maintain a productive environment.

I am currently pursuing my CompTIA Security+ certification to enhance my technical skills and stay updated with industry standards. I am passionate about leveraging my knowledge and experience to contribute positively to a dynamic team.