Wendy Romero

Provided high-quality food and beverage service in a private country club setting, delivering attentive, personalized service to members and guests. Maintained strong knowledge of menu items, specials, and wine pairings while handling fast-paced service.

Delivered upscale dining service in a beach club environment, managing multiple tables while maintaining excellent guest experience. Collaborated with kitchen and bar staff for smooth service flow.

Supported full-service restaurant operations, assisted servers, and ensured efficient table turnover. Maintained cleanliness and organization of dining areas.

Managed reservations, guest seating, and special requests, providing front-of-house service for restaurants and private events. Handled to-go orders and POS system operations, and was recognized for outstanding performance with a Hostess Award in 2022.

Worked across multiple outlets in a luxury resort, supporting fine dining service and guest experience. Assisted servers and maintained service standards.

Coordinated international medical assistance services, managing urgent cases and global communication with providers.

Coordinated travel medical services across multiple countries and trained new staff in English communication and systems.

Maintained guest rooms, cabins, and common areas, ensuring high cleanliness standards in a resort environment.

Activities and societies: English and Portuguese classes for 3 years, hotel internships, gastronomy and wine classes.

Pursued a degree in Tourism and Hotel Management, including English and Portuguese classes, hotel internships, and gastronomy and wine courses.