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Carolina Benito

@carolinabenito

Customer service and sales advisor at AMX CLARO ARGENTINA who handled customer cases, consultative sales, collections, and post-sale support.

Argentina
Message

At AMX CLARO ARGENTINA, I provided in-person and phone support, resolved customer complaints, and followed cases through to resolution.

I also sold plans, devices, and add-ons through consultative sales, while working on customer retention and collections.

My work there included cash handling, basic technical support, and post-sale guidance. I coordinated with technical and administrative teams.

Earlier, I worked as a server at HOTEL COSTA GALANA / HOTEL TORRES DE MANANTIALES, MONTECATINI, and EL CARMEN – BALNEARIO, and as a salesperson at C&A. During my travels in the Americas, I volunteered in hostels and inns, helping with reception, restaurant service, and kitchen work.

Experience

Work history, roles, and key accomplishments

AA

Asesora Comercial / Atención al Cliente

AMX Claro Argentina

Oct 2010 - Aug 2023 (12 years 10 months)

Provided personalized and telephone customer service, resolved complaints, managed conflicts, and followed up on cases. Conducted consultative sales of products and services, managed collections and debt regularization, handled cash operations, and provided basic technical support and after-sales advice.

HM

Camarera de Eventos

Hotel Costa Galana / Hotel Torres de Manantiales

Oct 2007 - Feb 2008 (4 months)

Provided service at corporate, social, and gastronomic events in a 5-star hotel. Delivered personalized attention to guests and VIP clients, coordinated with kitchen and event organization, and maintained quality and protocol standards.

EB

Camarera

El Carmen – Balneario

Jan 2006 - Mar 2006 (2 months)

Provided service in the dining room and tent area, delivered gastronomic service during high season, and organized and maintained the work area.

Education

Degrees, certifications, and relevant coursework

Universidad de Buenos Aires logoUA

Universidad de Buenos Aires

Capacitación en Community Manager, Community Management

2026 - 2026

Completed a short course in Community Management in early 2026.

HC

Hilet College

Secretariado Médico, Medical Secretaryship

2011 - 2011

Completed a course in Medical Secretaryship from March to May 2011.

DA

Dirección General de Cultura y Educación – Pcia. Bs As

Operador de Software de Gestión Administrativo Contable, Administrative Accounting Software

2010 - 2010

Completed a course in administrative accounting management software.

IB

Instituto William Blake

Tercer Nivel de Inglés, English

2010 - 2010

Completed the third level of English language studies.

ED

Edicurs

Técnico Especialista en Gestión Empresarial, Business Management

2010 - 2010

Completed a technical specialization in business management.

EN

Escuela Técnica N°1

Bachiller con orientación electromecánica, Electromechanics

1992 - 1997

Completed secondary education with a technical orientation in electromechanics.

Tech stack

Software and tools used professionally

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