Open to opportunities

Wendell Simoes

@wendellsimoes

Message

I resolve critical support incidents across NOC, APIs, databases, and enterprise applications.

Brazil

Message

What I'm looking for

I'm looking for opportunities supporting critical corporate systems, solving complex incidents, monitoring infrastructure, and improving operations through automation, APIs, databases, and bilingual technical support.

I'm currently supporting software implementation at GeoPixel Inteligência Municipal, resolving complex tickets with PostgreSQL, JSON, and Postman while creating AI-agent automations for faster failure diagnosis.

Across more than nine years in Service Desk, NOC, and application support, I've monitored Windows and Linux servers around the clock, managed incidents and SLAs, and delivered bilingual support in critical corporate environments. I've also built and maintained Angular, React, Java, and SAP B1-integrated applications at GFT Technologies, Alloc IT Solutions, and Softwillians IT Solutions.

Experience

Work history, roles, and key accomplishments

Current

Implementation Analyst

Current

GeoPixel Inteligência Municipal

Apr 2026 - Present (4 months)

Provided software support and implementation, resolving complex tickets using PostgreSQL, JSON, and Postman. Performed advanced technical diagnostics on RESTful API integrations and created AI-agent automations for rapid failure diagnosis.

PostgreSQL JSON Postman AI Automation Technical Support Incident Management