Skip to main content
WM
Open to opportunities

wanda makena

@wandamakena

I coordinate insurance-backed patient care, clinical documentation, and remote healthcare workflows.

Kenya
Message

What I'm looking for

I'm looking to provide efficient, compassionate, and accurate virtual administrative and clinical support, using my experience in care coordination, insurance workflows, documentation, and remote patient support.

At Minet Kenya Insurance Brokers, I manage 30+ inpatient admissions and complex cases weekly, coordinating authorizations, referrals, discharge planning, utilization reviews, and clinical summaries to support timely, policy-compliant care.

I've also delivered medical-surgical, neonatal, and pediatric nursing care at Nairobi West Hospital, Embu Children’s Hospital, and Nairobi Women’s Hospital. Through MedVA Launchpad, I built hands-on experience in medical scribing, SOAP and DAP notes, insurance verification, prior authorizations, EHR workflows, billing fundamentals, and remote patient support.

Experience

Work history, roles, and key accomplishments

MB
Current

Case Manager

Minet Kenya Insurance Brokers

Sep 2025 - Present (11 months)

Managed 30+ inpatient admissions and complex cases weekly, coordinating authorizations, referrals, and discharge planning. Reviewed medical records and treatment plans to determine medical necessity and insurance benefit eligibility.

ML

Medical Virtual Assistant Intern

MedVA Launchpad

Jun 2026 - Jun 2026 (0 months)

Completed simulation-based training in medical documentation, medical scribing, transcription, and electronic health record (EHR) workflows. Created SOAP and DAP notes while maintaining accurate clinical documentation using simulated EHR systems.

NH

Medical Surgical Nurse

Nairobi West Hospital

Jan 2025 - Sep 2025 (8 months)

Delivered nursing care in a high-volume tertiary hospital while maintaining accurate clinical documentation and coordinating multidisciplinary patient care. Monitored patient progress, supported discharge planning, and communicated clinical updates to healthcare teams and families.

Education

Degrees, certifications, and relevant coursework

ML

MedVA Launchpad

Medical VA Simulation Program, Medical Virtual Assistance

2026 - 2026

Completed a 6-week simulation-based training program in medical documentation, scribing, and EHR workflows.

Kenya Medical Training College logoKC

Kenya Medical Training College

Diploma in Community Health Nursing, Community Health Nursing

2020 - 2023

Diploma in Community Health Nursing (KRCHN) from Kenya Medical Training College, completed from 2020 to 2023.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan