wanda makena
@wandamakena
I coordinate insurance-backed patient care, clinical documentation, and remote healthcare workflows.
What I'm looking for
At Minet Kenya Insurance Brokers, I manage 30+ inpatient admissions and complex cases weekly, coordinating authorizations, referrals, discharge planning, utilization reviews, and clinical summaries to support timely, policy-compliant care.
I've also delivered medical-surgical, neonatal, and pediatric nursing care at Nairobi West Hospital, Embu Children’s Hospital, and Nairobi Women’s Hospital. Through MedVA Launchpad, I built hands-on experience in medical scribing, SOAP and DAP notes, insurance verification, prior authorizations, EHR workflows, billing fundamentals, and remote patient support.
Experience
Work history, roles, and key accomplishments
Case Manager
Minet Kenya Insurance Brokers
Sep 2025 - Present (11 months)
Managed 30+ inpatient admissions and complex cases weekly, coordinating authorizations, referrals, and discharge planning. Reviewed medical records and treatment plans to determine medical necessity and insurance benefit eligibility.
Medical Virtual Assistant Intern
MedVA Launchpad
Jun 2026 - Jun 2026 (0 months)
Completed simulation-based training in medical documentation, medical scribing, transcription, and electronic health record (EHR) workflows. Created SOAP and DAP notes while maintaining accurate clinical documentation using simulated EHR systems.
Medical Surgical Nurse
Nairobi West Hospital
Jan 2025 - Sep 2025 (8 months)
Delivered nursing care in a high-volume tertiary hospital while maintaining accurate clinical documentation and coordinating multidisciplinary patient care. Monitored patient progress, supported discharge planning, and communicated clinical updates to healthcare teams and families.
General Nurse
Embu Children's Hospital – Tenri
Jun 2024 - Dec 2024 (6 months)
Delivered neonatal and pediatric nursing care, assisting in emergency interventions and educating caregivers on newborn and child health.
Medical Surgical Nurse
Nairobi Women's Hospital – Rongai
Jan 2023 - May 2024 (1 year 4 months)
Provided comprehensive medical-surgical nursing care while documenting assessments, treatments, and patient progress in accordance with clinical standards. Educated patients and caregivers on treatment plans, medication adherence, and post-discharge care.
Education
Degrees, certifications, and relevant coursework
MedVA Launchpad
Medical VA Simulation Program, Medical Virtual Assistance
2026 - 2026
Completed a 6-week simulation-based training program in medical documentation, scribing, and EHR workflows.
Kenya Medical Training College
Diploma in Community Health Nursing, Community Health Nursing
2020 - 2023
Diploma in Community Health Nursing (KRCHN) from Kenya Medical Training College, completed from 2020 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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