Open to opportunities

Wala Abdul-Majid

@walaabdul-majid

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Healthcare administration professional focused on CME, physician relations, and quality.

United States

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What I'm looking for

I seek roles in healthcare administration focusing on CME, physician relations, and credentialing where I can drive compliance, program quality, and stakeholder engagement.

I am a results-oriented health administration professional with experience in continuing medical education, physician relations, credentialing, and medical staff services. I have a proven track record of analyzing CME activity data, ensuring ACCME compliance, coordinating program planning, and supporting physician recruitment and engagement to drive revenue and satisfaction.

I bring strong analytical, organizational, leadership, and communication skills, bilingual proficiency in Arabic, and hands-on experience with credentialing, privileging, and operational support across hospital and medical group environments. I am driven to improve program effectiveness, support accreditation, and foster positive relationships among clinicians, staff, and stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Analyst, Continuing Medical Education

Current

Advocate Aurora Health

Jan 2025 - Present (1 year 2 months)

Analyze CME activity data to identify performance metrics and learner engagement, generating data-driven reports for stakeholders and ensuring ACCME compliance to support audits and reaccreditation efforts.

CME Data Analysis ACCME Standards Reporting Program Evaluation Continuous Improvement Microsoft Excel

Coordinator, Continuing Medical Education

Advocate Christ Medical Center

May 2019 - Jan 2025 (5 years 8 months)

Managed CME program planning and documentation to meet ACCME accreditation, coordinated budgets and vendor workflows, and implemented processes to ensure timely, compliant delivery of educational activities.

ACCME Compliance Budgeting Project Coordination Vendor Management Documentation Workflow Optimization

Coordinator, Medical Staff Services

Advocate South Suburban Hospital

Nov 2016 - Dec 2017 (1 year 1 month)

Led credentialing and privileging processes, conducted primary source verifications and background investigations, and ensured compliance with regulatory bodies and medical staff bylaws to maintain provider eligibility.

Credentialing Primary Source Verification Regulatory Compliance Privileging Provider Relations Medical Staff Bylaws Documentation

Patient Service Representative

Advocate Medical Group

Jul 2016 - Nov 2016 (4 months)

Provided front-line patient service including appointment scheduling, check-out, and telephone support to improve operational effectiveness and customer service.

Patient Scheduling Customer Service Administrative Support Practice Management Front Desk Operations Medical Billing Communication Record keeping

Administration Intern, Physician Relations

Advocate South Suburban Hospital

Jan 2016 - Jun 2016 (5 months)

Supported physician recruitment and retention initiatives, contributed to CME activity development, and managed data collection and analysis to drive physician engagement and strategic growth.

Physician Relations Data Collection Research CME Recruitment support Stakeholder Engagement

Student Mentor

Governors State University

Sep 2014 - May 2016 (1 year 8 months)

Supported new students' social and academic development, helped create educational plans, and conducted monthly check-ins to improve engagement, retention, and degree completion.

Mentoring Retention Student Engagement Communication Academic Support Reporting