Wafae Ketami

I’m a motivated, multilingual professional with strong experience in customer service, translation, and international sales support. I’m fluent in Arabic and English, with excellent communication and negotiation skills, and I focus on creating trust with clients and partners.

In customer support, I assisted international clients with product inquiries and issue resolution, providing bilingual support (Arabic and English) through both inbound and outbound communication. I built long-term relationships by combining service problem-solving with clear, professional bilingual communication.

As a freelance translator and interpreter, I supported written and oral translations for clients and small businesses, including marketing and business materials between Arabic and English and communication for trade and partnership agreements. I also bring hands-on sales operations experience from supporting daily sales, managing client interactions, maintaining inventory records, and promoting products to help achieve monthly targets.