Brynn Allen
@brynnallen
I am an experienced pharmacy technician transitioning to administrative and operations roles with strong compliance and customer service skills.
What I'm looking for
I am a dedicated healthcare professional with over 20 years of experience in pharmacy and customer service, now seeking to branch out of pharmacy into administrative and operations roles.
I specialize in accuracy-driven operations, data and records management, inventory control, insurance verification and HIPAA-compliant workflows. I consistently support high-volume prescription processing and patient communications.
I bring strong organization, adaptability, and problem-solving skills to roles that require meticulous record-keeping, client-facing communication, and workflow optimization, and I'm eager to apply these strengths in new industries.
Experience
Work history, roles, and key accomplishments
Certified Pharmacy Technician
Jane Todd Pharmacy
Mar 2022 - Present (3 years 6 months)
Ensure accuracy in high-volume prescription processing, maintain patient and insurance records, manage inventory control and audits, and resolve patient/insurer issues while upholding HIPAA compliance.
Certified Pharmacy Technician
Cave City RX Center
Jan 2017 - Jan 2019 (2 years)
Conducted inventory audits and maintained accurate patient and insurance records, assisted customers with inquiries, and supported efficient prescription verification and processing.
Certified Pharmacy Technician
Ely Drugs
Jan 2016 - Jan 2017 (1 year)
Dispensed medications accurately while providing front-line customer service, monitored stock levels, and managed supply orders to prevent shortages.
Dental Assistant
Edmonton Dental Center
Jan 2010 - Jan 2016 (6 years)
Assisted with clinical procedures, maintained sterile organized workspaces, managed patient scheduling, and maintained accurate medical and administrative records to coordinate care.
Certified Pharmacy Technician
Glasgow Prescription Center
Jan 2008 - Jan 2010 (2 years)
Processed prescriptions with emphasis on accuracy and efficiency, supported pharmacists in dispensing, and managed patient communications to resolve issues.
Education
Degrees, certifications, and relevant coursework
Lindsey Wilson College
Undergraduate Studies
2004 - 2005
Undergraduate studies at Lindsey Wilson College in Columbia, KY from 2004 to 2005.
Western Kentucky University
Undergraduate Studies
2002 - 2004
Undergraduate studies at Western Kentucky University in Bowling Green, KY from 2002 to 2004.
Adair County High School
High School Diploma
High School Diploma from Adair County High School in Columbia, KY, awarded in 2002.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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