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Brynn Allen

@brynnallen

I am an experienced pharmacy technician transitioning to administrative and operations roles with strong compliance and customer service skills.

United States
Message

What I'm looking for

I'm seeking administrative, operations, or customer-facing roles where I can apply 20+ years of healthcare experience in accuracy, compliance (HIPAA), records management, and client communication to improve workflows.

I am a dedicated healthcare professional with over 20 years of experience in pharmacy and customer service, now seeking to branch out of pharmacy into administrative and operations roles.

I specialize in accuracy-driven operations, data and records management, inventory control, insurance verification and HIPAA-compliant workflows. I consistently support high-volume prescription processing and patient communications.

I bring strong organization, adaptability, and problem-solving skills to roles that require meticulous record-keeping, client-facing communication, and workflow optimization, and I'm eager to apply these strengths in new industries.

Experience

Work history, roles, and key accomplishments

JP
Current

Certified Pharmacy Technician

Jane Todd Pharmacy

Mar 2022 - Present (3 years 6 months)

Ensure accuracy in high-volume prescription processing, maintain patient and insurance records, manage inventory control and audits, and resolve patient/insurer issues while upholding HIPAA compliance.

CC

Certified Pharmacy Technician

Cave City RX Center

Jan 2017 - Jan 2019 (2 years)

Conducted inventory audits and maintained accurate patient and insurance records, assisted customers with inquiries, and supported efficient prescription verification and processing.

ED

Certified Pharmacy Technician

Ely Drugs

Jan 2016 - Jan 2017 (1 year)

Dispensed medications accurately while providing front-line customer service, monitored stock levels, and managed supply orders to prevent shortages.

GC

Certified Pharmacy Technician

Glasgow Prescription Center

Jan 2008 - Jan 2010 (2 years)

Processed prescriptions with emphasis on accuracy and efficiency, supported pharmacists in dispensing, and managed patient communications to resolve issues.

Education

Degrees, certifications, and relevant coursework

Lindsey Wilson College logoLC

Lindsey Wilson College

Undergraduate Studies

2004 - 2005

Undergraduate studies at Lindsey Wilson College in Columbia, KY from 2004 to 2005.

Western Kentucky University logoWU

Western Kentucky University

Undergraduate Studies

2002 - 2004

Undergraduate studies at Western Kentucky University in Bowling Green, KY from 2002 to 2004.

AS

Adair County High School

High School Diploma

High School Diploma from Adair County High School in Columbia, KY, awarded in 2002.

Tech stack

Software and tools used professionally

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Brynn Allen - Certified Pharmacy Technician - Jane Todd Pharmacy | Himalayas