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Wachira Ndwiga

@wachirandwiga

I drive customer sales and service across electronics, entertainment, hospitality, and direct retail.

Kenya
Message

What I'm looking for

I'm looking for a customer-facing sales or service role where I can promote products, resolve customer needs calmly, build product knowledge, and contribute to business growth.

I've built four years of sales experience across technology and entertainment, helping customers discover electronics, digital entertainment, and services that match their preferences.

At 3D/E-Spot Movie and Electronics Shop, I sold and delivered DVDs, CDs, flash drives, electronics, cables, and computer software, while managing inventory and keeping current with industry trends. At Marvelous Entertainment, I worked toward shop sales targets, billed customers, handled stock, and introduced consumers to emerging phone and laptop products.

I've also worked as a cook at Bienvenue Delta Hotel, coordinating with wait and kitchen staff, monitoring ingredients, trying new recipes, and maintaining food, health, and safety standards. I bring calm communication, customer service, conflict resolution, and a service-focused approach to challenging situations.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kenyatta University logoKU

Kenyatta University

Bachelor's degree, Tourism and Hospitality Management

2018 -

Pursuing a degree in Tourism and Hospitality Management, ongoing since May 2018.

KE

Kenya Certificate of Secondary Education

K.C.S.E, Secondary Education

Completed secondary school education and awarded the Kenya Certificate of Secondary Education in March 2012.

Tech stack

Software and tools used professionally

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