Vy Nguyễn
@vynguyn
Experienced Client Delivery Director specializing in IT solutions for insurance.
What I'm looking for
I am a seasoned Client Delivery Director with over a decade of experience in IT applications specifically tailored for the insurance industry. My expertise lies in backend processing systems, policy administration, and rating engines, where I have consistently delivered innovative solutions that enhance client satisfaction and operational excellence. Throughout my career, I have successfully managed multi-account projects across Southeast Asia, ensuring that client needs are met with precision and care.
At Ezitech Consultancy, I directed high-profile projects for clients such as Prudential and Etiqa, designing complex technical solutions that improved system scalability and performance. My role involved mobilizing diverse teams to secure high satisfaction rates, and I take pride in my ability to lead projects that drive significant business outcomes. My previous experience as a Senior Software Engineer at DXC Technology allowed me to develop and maintain critical systems, further honing my skills in stakeholder management and team leadership.
Experience
Work history, roles, and key accomplishments
Client Delivery Director
Ezitech Consultancy Sdn Bhd
Jan 2020 - Oct 2024 (4 years 9 months)
Directed projects for high-profile clients including Prudential, Etiqa, Generali, and MSIG. Designed technical solutions for complex backend systems and rating engines, mobilizing diverse teams to ensure client satisfaction.
MSP Migration Lead
ETIQA Insurance Pte Ltd
Jan 2019 - Dec 2019 (11 months)
Led the migration of Etiqa’s legacy MSP system, enhancing system scalability and performance. Successfully managed web service deployments, stabilizing operational workflows.
Senior Software Engineer
DXC Technology VN
Apr 2016 - Dec 2018 (2 years 8 months)
Designed Integral Life technical solutions for key clients such as BIDV-Metlfe Vietnam and Prudential Malaysia. Modeled and integrated VP/MS and Integral Life systems, optimizing policy servicing and Benefit Billing calculations.
Software Engineer
DXC Technology VN
Mar 2015 - Apr 2016 (1 year 1 month)
Developed and maintained Integral Life systems for BIDV-MetLife Vietnam, covering the full policy lifecycle. Conducted technical training for new recruits, enhancing team capabilities.
Education
Degrees, certifications, and relevant coursework
Ho Chi Minh University of Technology And Education
Bachelor of Engineer, Information Technology
Completed a Bachelor of Engineer degree in Information Technology. Gained foundational knowledge and practical skills in various aspects of IT.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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