At AIonOS, I developed and executed account-based marketing strategies for 20 enterprise accounts across U.S. aviation, logistics, telecom, and hospitality. The outreach generated a pipeline of 100 leads, including 50 self-sourced prospects.
I created client-specific capability decks and solution narratives for Tier-1 accounts, translating AI and customer experience product capabilities into ROI stories. I also conducted competitive market intelligence and designed personalised campaigns for companies including Dell Technologies, JetBlue, Southwest Airlines, and Expedia Group.
On the IndiGo customer experience operations support project, I managed 25–30 customer cases daily during a 15-day period of flight disruptions, handling cancellations, refunds, and rescheduling requests. At Edverse, I delivered EdTech market analysis and co-developed integrated marketing solutions; at Disha Foundation, I designed communication programmes and organised community outreach events.
