Vontell Moody

I am a customer service retention and creative consultant with experience designing personalized strategies that increase loyalty and reduce churn. I combine creative problem-solving with data-driven insights to optimize customer journeys and support business growth.

At the Fayetteville Observer I managed digital campaigns for high-profile clients, improved subscription retention, and delivered measurable improvements in campaign performance and client satisfaction. I have a track record of increasing conversion rates and brand recognition through targeted engagement and strategic initiatives.

I value collaboration, clear communication, and a customer-first mindset, and I seek roles where I can apply analytics, digital marketing, and creative design to drive long-term client relationships and measurable business outcomes.