At Villosys Ltd, I handled inbound customer calls, answered inquiries by phone and online chat, and resolved customer issues. I escalated critical cases to supervisors and contributed to improved customer feedback through consistent service.
I also expanded the customer base by 20% through cold calling, networking, and relationship building. As a Cashier / Stock Keeper at Custom Barrack Mess, I maintained cash and sales records and updated inventory.
At University of Benin Teaching Hospital, I carried out patient data analysis and prepared health education talks. Later, as a Pidgin & English Presenter with Orientation Broadcasting Service, I translated news from English to Pidgin and hosted studio talk shows.
