vlog Ankita Chaubey
@vlogankitachaubey
Experienced Order-to-Cash specialist driving cash recovery and process improvements.
IndiaWhat I'm looking for
I am an Order-to-Cash professional with eight years of progressive experience managing cash application, collections, dispute resolution, and reconciliations while leading teams to meet client SLAs and reduce DSO. I deliver results under pressure, maintain strong client relationships, and ensure compliance with process and contract requirements.
I have worked across major BPO and service delivery environments including Accenture, Genpact, TechMahindra and NIIT, with hands-on experience in O2C cycles, customer master data management, workforce management, and reporting. I focus on process adherence, timely cash collection, and continuous improvement to maximize cash recovery and operational efficiency.
Experience
Work history, roles, and key accomplishments
Order to Cash Specialist
Accenture
Jan 2022 - Present (3 years 8 months)
Collect and recover customer receivables and debt, reducing debt aging and maximizing cash collection while maintaining professional client and debtor relationships.
Order to Cash Analyst
Genpact
Jan 2021 - Jan 2022 (1 year)
Managed end-to-end Order-to-Cash cycle from purchase order receipt to post-shipment issue resolution and served as liaison between client and customers.
Virtual Coordinator
NIIT Limited
Jan 2020 - Jan 2021 (1 year)
Supervised large-scale student testing across schools and testing centers, coordinating logistics and ensuring test administration quality.
Workforce Management Analyst
Tech Mahindra
Jan 2017 - Jan 2020 (3 years)
Handled intraday workforce management, scheduling staff around forecast contact volumes and producing hourly, daily and EOD reports for operations and clients.
Education
Degrees, certifications, and relevant coursework
LULovely Professional University
Master of Business Administration, Business Administration
2014 - 2016
Master of Business Administration completed between 2014 and 2016 with focus on business administration topics.
United Institute of Management
Bachelor of Business Administration, Business Administration
2010 - 2013
Bachelor of Business Administration completed between 2010 and 2013 with coursework in business and customer management.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring vlog Ankita?
You can contact vlog Ankita and 90k+ other talented remote workers on Himalayas.
Message vlog AnkitaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
