At Tata Consultancy Services, I serve as Program Manager, Fleet Manager, and Scrum Master for Morgan Stanley banking technology initiatives across Wealth Management and Infrastructure Services.
I led Agile implementation that improved release planning effectiveness by 30%, and coordinated 80+ user stories for monthly release planning. I also managed a global cross-functional team across the U.S., Canada, U.K., India, and Hong Kong.
For role management, I executed a front-to-back transformation that saved 20,000 hours and reduced the process cycle from over 60 days to 1 day. I also introduced a unified request platform with bulk user access, saving 10,000 hours and shortening the work cycle from 12 days to 2 days.
Earlier, at Collabera for The Bank of America Corporation, I automated discrepancy identification, improving productivity by 42% and optimizing the process by 58%. At TATA AIA Life Insurance Pvt. Ltd, I provided design requirements for a digital document management platform that reduced issuance timelines by 43%.
