At Databricks, I migrated 12,000+ users from a legacy shared-users catalog to governed per-user home catalogs, with a reversible, self-healing process that kept the end state safe and auditable. I also automated just-in-time access provisioning across 10,000+ catalogs, replacing a 2–7 day manual request workflow with same-day automation.
I created and operated a Lakehouse self-service application that replaced ticket workflows with a minutes-long flow, saving 18,000+ user hours. At Microsoft, I developed the Exchange Admin Center portal, serving more than 2 million monthly active users, and helped ship its Copilot experience worldwide.

