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vivek khannah

@vivekkhannah

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Operations Manager with expertise in logistics and team coordination.

India

Message

What I'm looking for

I am looking for a role that offers opportunities for growth and challenges in operations management.

I am an experienced Operations Manager with a proven track record in efficiently coordinating workshop logistics and enhancing participant engagement. At Simpliaxis INC, I successfully managed communications, handled refund escalations, and maintained detailed financial records, ensuring smooth operations and increased participant count. My collaborative approach with sales and finance teams has been instrumental in driving operational success.

Throughout my career, I have engaged with industry governing bodies and provided exceptional post-sales support, which has significantly improved customer satisfaction. My role also involves promoting events on platforms like LinkedIn and Eventbrite, which has enhanced visibility and attendance. I pride myself on my exceptional organizational skills and my ability to lead a team effectively, ensuring that tasks are distributed efficiently and deadlines are met.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Simpliaxis INC

Jul 2023 - Present (1 year 10 months)

As Operations Manager, I coordinated workshop logistics, managed participant engagement, and handled refund escalations. I collaborated with sales and finance teams to enhance operational efficiency and provided exceptional post-sales support while promoting events on LinkedIn and Eventbrite.

Event Coordination Data Management Customer Service Communication Marketing Workflow Optimization Performance Monitoring Team Leadership

Operations Executive

Simpliaxis INC

Jul 2021 - Apr 2023 (1 year 9 months)

In my role as Operations Executive, I managed workshop logistics, ensured participant attendance, and handled communications. I created workshops in Eventbrite and leveraged LinkedIn for lead generation while responding to participant inquiries.

Communication Eventbrite Lead Generation Customer Support Data Management Team Coordination

Operations Intern

Vedantu Innovations Private Limited

Nov 2020 - Jun 2021 (7 months)

As an Operations Intern, I supervised daily operations in the academic department, coordinated schedules with staff, and managed academic records. I organized logistics for events and ensured efficient backend processes.

Operations Management Team Coordination Data Management Logistics Coordination Customer Experience Event Planning Communication Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

Adikavi Nannaya University

Bachelor of Science, Mathematics, Physics & Geology

Grade: 82%

Completed a Bachelor of Science with a focus on Mathematics, Physics, and Geology, achieving a percentage of 82%. Developed analytical and problem-solving skills through rigorous coursework and practical applications.