Srivatsava Ragavakumar
@srivatsavaragavakuma
I improve last-mile logistics performance through data-driven operations, automation, and team leadership.
IndiaWhat I'm looking for
At Amazon Logistics, I led station operations spanning 60+ associates, 400+ delivery associates, and nine delivery service partners, improving dispatch efficiency through manpower planning, compliance, audits, asset planning, and 5S. I also built a driver-based geo-code correction tool to reduce delivery failures and led scan-activated stow automation to standardize dispatch workflows.
Previously at Maersk and IndiGo, I improved supply-chain accuracy, achieved 98% on-time delivery, cut logistics processing time by 28%, reduced customs clearance time by 20%, and improved flight turnaround performance. I enjoy using KPI management, process optimization, and cross-functional coordination to build reliable, high-performing operations teams.
Experience
Work history, roles, and key accomplishments
Led a team of 60+ associates and 400+ delivery associates, stabilizing high-volume station performance through structured rosters, optimized manpower planning, and daily cash reconciliation. Standardized onboarding and compliance, ran ground audits, and led asset planning and 5S implementation.
Led a master data management optimization project for key clients, improving shipment accuracy and operational efficiency. Coordinated across teams, analyzed performance data, and achieved a 98% on-time delivery rate through strategic route planning and carrier coordination.
Senior Executive – Airport Operations
IndiGo Airlines
Oct 2016 - Oct 2020 (4 years)
Cut customs clearance time by 20% within 3 months by optimizing processes against regulatory requirements. Lifted positive customer feedback by 25% and customer loyalty by 10% through consistent service delivery, and optimized flight turnaround operations reducing delays by 25%.
Education
Degrees, certifications, and relevant coursework
Madurai Kamaraj University
Bachelor of Commerce, Business/Commerce
2015 - 2018
Grade: 3.5
Pursued a Bachelor of Commerce degree with a focus on Accounting, achieving a GPA of 3.5.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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