Vishal S

Volunteer donor at State Blood Transfusion Council.

Maintained accurate company, contact, and customer records across CRM systems and shared spreadsheets. Reviewed and verified applications, conducted identity and financial verification, and performed data auditing and fraud analysis.

Reviewed and deconstructed complex content into concise, logical blocks to enhance understanding and usability. Analyzed and created scenarios to identify gaps, validate outputs, and improve the accuracy and efficiency of Large Language Models (LLMs) like GPT.

Managed customer inquiries, quotes, and supplier collaboration, ensuring seamless operations and enhanced client satisfaction in the Australian market. Led a team of 6 in back-office operations, overseeing order processing, inventory management, and workflow optimization using NetSuite.

Analyzed, corrected, and uploaded product data onto eCommerce client websites, ensuring accuracy and compliance with standards. Managed shipments by coordinating with internal and external teams to ensure timely delivery, and handled backend processes to deliver quality service.

Internship at Tandav Films Entertainment.

Volunteer at Department of Lifelong Learning and Extension.

Internship at Aditya Birla Capital.

Grade: 8.97 GPA

Bachelor's degree in Management Studies from Mumbai University, completed from 2017 to 2020 with a GPA of 8.97.