Sushant Chandankhede

Owned analysis and resolution of rebuttals from misalignment between QA and BPO agent decisions. Performed weekly and monthly analysis for EMEA markets, identifying trends and performance gaps.

Extracted and analyzed proposal and financial data from millions of records using advanced Excel and SQL. Conducted intensive data auditing over 6-month cycles to ensure 100% accuracy.

Managed daily and weekly targets for productivity and accuracy, sharing performance reports with management. Sourced 900+ vendors and procured bids worth over $2.5 million.

Undertook additional charge of Superintendent, including purchase and order of machinery, inventory, training, and administration. Handled validation, verification, and auditing of bills and vouchers.

Conducted scrutiny of loan cases worth INR 1.8 crores, verification of loan proposals, and disbursement process. Initiated an EMI calculation model that reduced time consumption by 40%.

Performed scrutiny of loan cases, maintained daily database, and processed files for various loan types. Monitored post-disbursal documents and improved TAT, reducing NOC pendencies from 68% to 42%.

Undertook projects of outsourcing and data sourcing, managed LinkedIn accounts for overseas clients, and updated websites for hotels and e-commerce platforms, improving conversion rates by up to 15%.

Pursued an MBA with a focus on Finance and Marketing, gaining skills in financial analysis and strategic marketing.

Completed a Bachelor of Commerce in Computer Application, building a foundation in commerce and computer applications.