At Judge Group (Safelite), I analyzed SOAR V2 enterprise applications supporting invoicing claims, work orders, customer appointment scheduling, field operations, and commercial B2B workflows. I documented business needs and AS-IS/TO-BE processes, then partnered with QA, architecture, and delivery teams to validate integrations.
At Virtusa (JP Morgan Chase), I developed requirements and user stories for the Payments Customer Permissions AWS application and coordinated microservice integration sprints. I also prepared program updates on delivery health, milestones, roadblocks, and roadmaps for business sponsors and steering committees.
Across roles at Tata Consultancy Services (Rabobank), Johnson & Johnson, and Tech Mahindra (Brightspeed), I supported cloud-ready data migration, audit analytics requirements, and reporting backlogs. My work has included data mappings and validation, KPI definitions, dashboard mock-ups, and GCP migration readiness.
