
Violla Billionaire
@viollabillionaire
Healthcare virtual assistant with nursing experience at St. Elizabeth Government Hospital and 10 years in customer service.
What I'm looking for
At St. Elizabeth Government Hospital, I worked as a National Service Personnel (Staff Nurse), handling sensitive patient records and ward files in line with institutional procedures and policies.
I provided clear health data updates to patients and multidisciplinary teams using standard clinical communication tools. I also balanced shift priorities, tracked ward inventory supplies, and resolved immediate logistical issues.
Since 2016, I’ve worked as Lead Sales & Customer Service Personnel in a family retail business. I manage customer inquiries, assess needs, resolve complaints, and provide product information.
I also oversee order processing, record transactions, and communicate with wholesale vendors. I’m ready to bring my clinical knowledge and customer service experience to remote healthcare coordination and operational support.
Experience
Work history, roles, and key accomplishments
Lead Sales & Customer Service Personnel
Family Retail Business
Jan 2016 - Present (10 years 9 months)
Managed high volumes of client inquiries via messaging and calls, ensuring satisfaction. Evaluated customer needs, resolved disputes, and oversaw order processing and vendor communication.
National Service Personnel (Staff Nurse)
St. Elizabeth Government Hospital
Jan 2025 - Jan 2026 (1 year)
Managed administrative data workflows and ensured sensitive patient records met institutional procedures. Provided clear health data updates to patients and multi-disciplinary teams, and coordinated operations under pressure.
Education
Degrees, certifications, and relevant coursework
Dadiasoaba Nursing and Midwifery Training College
Diploma in Nursing, Nursing
2022 - 2024
Completed a Diploma in Nursing at Dadiasoaba Nursing and Midwifery Training College from 2022 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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