At Global ADHD Network, I manage day-to-day email correspondence and LinkedIn communications, coordinate course schedules, and provide live technical support on Zoom during sessions.
I also create training documents, PowerPoints, handouts, workbooks, and exams using Claude, ChatGPT, and Gemini. I prepare clinic letters and handle general customer support queries.
Previously, I provided email support for UrbanPiper’s restaurant-industry POS platform, resolving account, billing, and technical queries. At Mobile Programming, I managed email marketing campaigns and customer correspondence.
At American Airlines, via TaskUs, I handled live chat queries about travel, bookings, and accounts. At Apple, via Teleperformance, I supported customer orders, sales, and technical troubleshooting through live chat.
