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Vinika Shingala

@vinikashingala

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Competent content professional with expertise in healthcare and AI.

India

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What I'm looking for

I seek a dynamic role that fosters creativity and collaboration, allowing me to leverage my content expertise while contributing to innovative projects.

I am a versatile Content Professional with extensive experience in content creation, management, and SEO, particularly in the healthcare and AI sectors. My journey has been marked by a commitment to producing high-quality, engaging content that resonates with target audiences. Currently, I serve as a Commercial Writer at Biotale, where I develop well-structured blogs and articles, ensuring factual accuracy through collaboration with industry experts.

Previously, I held the position of Sr. Content Writer at Coredge.io, where I focused on SaaS, PaaS, and cloud-related topics. My role involved not only writing but also strategizing marketing content and managing social media calendars. I have a proven track record of enhancing web traffic through effective SEO practices and creating compelling multimedia presentations. My diverse experience also includes freelance writing and training roles, where I developed training modules and mentored new hires.

Experience

Work history, roles, and key accomplishments

Current

Commercial Writer

Current

Biotale

Nov 2024 - Present (10 months)

Researched and wrote well-structured, accurate, and comprehensible blogs and articles on healthcare and AI, tailoring content to meet the specific needs of the target audience. Collaborated with healthcare and AI experts to ensure factual accuracy and stayed updated with the latest advancements.

Content Creation Content Management SEO Social Media Management Marketing Strategy Keyword Research Competitor Analysis

Sr. Content Writer

Coredge.io

Mar 2022 - Jun 2024 (2 years 3 months)

Researched and wrote product and service-related content on SaaS, PaaS, DaaS, Cloud, and AI topics, ensuring brand image consistency across digital platforms. Prepared well-structured drafts using Content Management Systems and coordinated with marketing and design teams to illustrate blogs and execute campaigns.

Content Writing PaaS DaaS Cloud Computing SEO Content Management Systems WordPress Competitor Analysis

Content Writer

EvolutionCo

Mar 2021 - Feb 2022 (11 months)

Created content for various digital platforms, including blogs and social media posts, focusing on UX trends and creative copy. Collaborated with design teams to produce engaging visual content.

Content Writing UX Content Digital Marketing Content Strategy Proofreading Editing

Assistant Manager- Training, India Head

Jeeves Consumer Services (P) Ltd.

Aug 2012 - Aug 2013 (1 year)

Developed and facilitated training modules for senior, middle, and entry-level employees across India, covering induction, new hire training, and SOP implementation. Conducted customer relationship and sales training, along with content and script development for various training programs.

Training And Development Content Development SOP Development Customer Relationship Management Sales Training Team Management Employee Engagement Mentoring

Sr. Executive Trainer - South

Barista Lavazza

Jan 2012 - Jul 2012 (6 months)

Handled training responsibilities for the entire South region, focusing on delivering an Italian coffee experience. Managed training initiatives and ensured consistency in service delivery.

Training Delivery Team Management Customer Service Coffee Industry Knowledge Regional Management Communication

South Trainer cum Client Relationship Manager

Adishwar India Ltd

Apr 2009 - Mar 2011 (1 year 11 months)

Managed training and client relationship functions for the South region, developing training modules for various departments and new hires. Focused on content development for training and IT Knowledge Base, including CRM software.

Training And Development Client Relationship Management CRM Software Content Development Script Writing Sales Training Team Building Data Analysis

Corporate Soft Skill Trainer

Frontier Retail Industries

Nov 2008 - Mar 2009 (4 months)

Traveled to various branches to impart soft skill training to regional managers and employees, covering induction, new hire training, and content development for IT Knowledge Base. Handled recruitment and managed networking aspects.

Soft Skills Content Development Knowledge Base Customer Relationship Management Recruitment Networking Leadership Communication Mentoring

Technical Support Engineer

ITC BPO Wing, CLI3L e-Services Pvt. Ltd.

Jan 2007 - Oct 2008 (1 year 9 months)

Provided technical assistance to broadband customers for a UK-based ISP and VOIP, resolving service issues and documenting calls using various software. Also served as an internal trainer, mentoring new hires and handling escalations.

Technical Support Customer Service VoIP ISP Troubleshooting Mentoring Escalation Management

Education

Degrees, certifications, and relevant coursework

Gandhar Mehar

B. Com, Commerce

2002 - 2005

Completed a Bachelor of Commerce degree. This program provided a foundational understanding of business principles and practices.

Gandhar Mehar

12th Grade, General Studies

2000 - 2002

Completed 12th grade education.

St Joseph's Convent School

10th Grade, General Studies

1998 - 2000

Activities and societies: Team Captain in School, won championship trophy for basketball in 1999, Winner in Final Inter House Basketball Match in 1998.

Completed 10th grade education.