At Medable, I managed Professional Services Operations, including PSA setup, resource allocation, billing, and revenue forecasting. I reduced project setup time by 80% through process automation.
I worked across Sales, Delivery, Finance, and HR to align project requirements, resource availability, and revenue outcomes. I also helped achieve targeted 75% billable utilization and audited timesheet processes to support accurate billing.
Previously, I led delivery operations, vendor management, staffing governance, and billing at Workato, and owned resource planning, utilization, project setup, dashboards, team leadership, and governance at Gainsight. My experience also includes budgeting, forecasting, billing, reporting, and audit support at LiquidHub.
