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Vilayat Ali

@vilayatali

Experienced hospitality manager specializing in backpacker hostels and operations.

India
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What I'm looking for

I seek senior hospitality roles managing backpacker hostels or small properties where I can lead operations, boost profitability, build high-performing teams, and create safe, community-driven guest experiences.

I have over a decade of hands-on experience setting up and running backpackers' hostels, focused on delivering consistently high guest satisfaction while maintaining smooth daily operations. I specialize in operational leadership across front desk, housekeeping, maintenance, travel desk and F&B services.

I have a strong track record of measurable results: sustaining 8+ OTA ratings, creating and maintaining a green P&L with a 70-30 profitability/expense ratio, achieving operational break-even within six months, and increasing in-house revenue by 60% through menu and service design.

I recruit, train and lead cross-functional teams (10+ hires), run surprise audits to drive continuous improvement, and design guest programming—50+ events including musical nights and storytelling—to build community and loyalty. I prioritize guest safety with strict anti-harassment and substance policies and have coordinated with embassies to support stranded international travellers.

I work with tools like eZee Solutions and Zoho Books and bring strengths in budgeting, financial audits, strategic planning and revenue growth. I am driven to lead hostels or small properties where I can improve operations, mentor teams and deliver memorable, safe guest experiences.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ZL

Zostel Hospitality Pvt. Ltd

Property Management Training, Property Management

2018 -

Completed Property Management Training at Zostel Udaipur covering property operations and management practices.

Tech stack

Software and tools used professionally

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Vilayat Ali - Property Manager - Zostel Hospitality Pvt. Ltd | Himalayas